This doll has had her hair, makeup, clothing, and accessories bought and styled by the photographer. When a doll is purchased, the package includes:

A WM Doll Genuineness Certificate
1 Wig & 1 Eye set
1 cleaning device
1 blanket
1 pair of handling gloves
1 comb,
1 simple pink dress (the outfit is different from the one in the pictures).

Free Shipping Worldwide by FedEx or UPS. The price is final – all taxes and import duties are paid by us (excluding: Sweden, Norway, Switzerland, Romania, Finland, United Kingdom, Malta, Canada). All packaging is discreet, there are no labels, markings or logos. As shown in the picture below.

Order Cancellations Customers may cancel their orders within 24 hours of placing it. After the 24 hour period if you want to cancel, please contact us at [email protected]

Returns & Refunds Every manufactured doll is thoroughly inspected and tested to insure high quality before shipping. We offer refunds if the product is damaged or defective on arrival.

If the doll arrives and you require a refund, the doll's package has to be unopened, the doll has to be unused, also the customer will have to bear the costs of shipping it back to the factory.
Please see the manufacturing timetable from your respected manufacturer in the table below.

Manufactruring time
WM Doll	14 days Implanted hair + 1 week
YL Doll	14 days Implanted hair + 1 week
AF Doll	14 days Implanted hair + 1 week
Piper Doll	14 days (Piper Silicone 30 days)
Doll4ever	14 days
Sino S-series & Top Sino RS	30 days
Sino + RS effect	2 and a half months
Sino + RS effect & Top Sino RRS	2 and a half months
Aotume	10 days
Elsa Babe	20 days
Starpery	20 days
Zelex	20 days
GameLady	25-30 days
GD Sino	30 days
XNX Doll	30 days

* manufacturing time depends on the order queue in the factory

Below you can see the latest shipping timetable to various countries around the world. Keep in mind, that the final delivery time is manufacturing time + shipping time.

Shipping timetable (UPS, FedEx, DHL)
United States	8-12 days
Canada	12-15 days
United Kingdom	15-25 days
Australia	7-8 days
Russia	30 days
Japan	5-7 days
*Europe	15-30 days
Asia	7-8 days
South America	do not ship
Africa	do not ship

If you want to cancel your order or if upon initial receipt of the doll, if there appears to be a defect or damage, please contact us by Clicking Here. Or leave us a message in the Live chat widget!

To view our most frequently asked questions, Click Here.

If your question is not answered, please get in touch with us using the live chat widget on the bottom right of the website or write to our email by clicking here . We are happy to help!